FAQ

Questions,
answered.

Products, shipping, returns and what is next for After Infinito.

Where do you ship?

We ship anywhere in Mexico.

How much is shipping?

Shipping is calculated at checkout based on your postal code and the carrier you choose.

When will my order ship?

In-stock orders are prepared within 2 to 4 business days. Delivery time then depends on the carrier and destination.

Will I get tracking?

Yes. We email your tracking number or link as soon as the carrier picks up your order.

What do "Icon" and "Full logo" mean?

It is the laser engraving on your piece: "Icon" has only the After Infinito 8 symbol; "Full logo" has the symbol with the AFTER Infinito name. Pick your favorite on the product page.

What is a "Next Drop"?

Pieces from our upcoming releases. They are not for sale yet; tap "Notify me" on any of them to be first when it drops. Infinito collection products are available now.

Can I return or exchange a product?

Yes, within 14 days of delivery, as long as it is new, unused and in its original packaging. See our returns policy.

What if my order arrives damaged or incorrect?

Email support@afterinfinito.com within 7 days of delivery with your order number and photos of the item, packaging and shipping label.

How do I care for my tumblers and cups?

We recommend hand washing with warm water and mild soap, without abrasive sponges, to protect the matte black finish and engraving. More in the care guide.

Do the glow stickers really glow?

Yes. Charge them under light (sun or lamp) for a few minutes and they glow in the dark. Brightness and duration depend on how much light they received.

Will you sell tickets or experiences?

For now we focus on accessories. Confirmed events or experiences will appear on the Events page.

How do I contact you?

Email support@afterinfinito.com for order questions, or hello@afterinfinito.com for collaborations and events.