Where does After Infinito ship?
At launch, After Infinito ships within Mexico. International shipping is not offered unless it is specifically available at checkout.
FAQ
Questions,
answered.
Details about products, delivery, returns and future After Infinito experiences.
Is shipping included?
Yes. Standard shipping within Mexico is included in the product price. If express or international options are offered later, any separate rate will be shown before purchase.
When will my order ship?
In-stock orders usually process within 2 to 4 business days. After shipment, delivery within Mexico usually takes 5 to 10 business days depending on destination and carrier service.
Will I receive tracking?
When tracking is available, the tracking number or tracking link will be emailed after the order is accepted by the carrier.
Can I return or exchange an accessory?
Eligible items may be requested for return or exchange within 14 days of delivery. Items must be new, unused, unworn, unwashed, undamaged and in their original condition.
What items are final sale?
Opened or used earplugs, used stickers, gift cards, sale items, clearance items and items marked final sale cannot be returned unless they arrived defective or incorrect.
What if my item arrives damaged or incorrect?
Email support@afterinfinito.com within 7 days of delivery with your order number and clear photos of the item, packaging and shipping label. We will review replacement, exchange or refund options.
How should I care for my accessories?
Keep items away from harsh chemicals, excess heat, sharp objects and heavy moisture. Scarves should be handled gently and cleaned according to the care instructions provided with the product.
Are the sunglasses UV protected?
Any verified lens protection specification will be clearly stated on the Dusk Frames product listing before purchase.
Is Tide Case waterproof?
Tide Case is currently described as a hands-free phone carrier. Any tested water-protection rating and usage limits will be clearly stated on its product listing.
Will After Infinito sell tickets or experiences?
Accessories are the initial focus. Event information and possible future experiences may appear on the Events page once confirmed.
How do I reach customer care?
Email support@afterinfinito.com for order support and hello@afterinfinito.com for partnerships or event inquiries.